Frequently Asked Questions
Clear answers about our services, process, and support.
General
What exactly does Furbnow do?
Are you installers?
Do you just give advice?
How are you different from a builder, architect, or installer?
Which areas do you cover?
How do I get in touch?
Is Furbnow right for me?
Who is Furbnow for?
What kinds of energy efficiency upgrades will you recommend for my home?
Do you work with all types of homes?
Do you work on period or listed properties?
My home is unusual. Can you help?
What if I'm already in the middle of a renovation?
The home survey
How does the home survey work?
Who actually turns up?
How long do I have to wait for the survey?
Do I need to be in my house at the time?
Do you do thermal imaging?
What if the survey shows my project is more complex than expected?
Planning and design
What happens after the survey?
What's included in your whole-house design?
What if I'm not happy with my plan or design and want to change it?
Who do I discuss my options with, and who works on my design?
Getting your project built
Can you help me find installers?
Do I have to use installers referred by you?
Can I do the work in stages over time?
0330 165 6147
AWARDS & RECOGNITION
